0161 304 5000


We're looking for a dynamic individual with, ideally, 3+ years' relevant experience to fill this role .

 We offer great benefits, flexible working
and the backing of our friendly and
supportive team.

Commercial Insurance Claims Handler

To apply  please email your CV to Jan Farrell


We are committed to hybrid working meaning that as well as spending two days per week in our  modern offices in east Manchester you will also be free to work from home the remaining three days.

On occasion you may need to visit clients to assist the smooth handling of claims and/or undertake claims reviews. 

Our HQ is extremely handy for the M60 and M67 motorways and offers plenty of private parking. 

Hours & status

Whilst this is a permanent, full-time role we won't be watching the clock. We will judge you on your performance, not the hours you work - or when you work them.

The role

You'll be helping our clients by efficiently and promptly handling a diverse range of commercial insurance claims, providing guidance and assistance to ensure to achieve a swift, positive resolution

The range of claims you handle will be diverse and include motor, property and casualty claims drawn from a broad spectrum of industries and business sectors. There's variety!

You will be required to assist in providing claims data, using spreadsheets and other management information tools.

Other departments will also rely on you for the timely provision of accurate management information.

In addition, you'll also get out and about, meeting clients we serve across the North West and beyond.

What we're looking for in you

You'll be outgoing and confident, comfortable dealing with clients, whether they work on the shopfloor or in the boardroom.

Ideally you'll have gained that assurance from three years' (or more) experience in insurance broking or with an insurer. Experience in handling motor claims is essential whilst familiarity with property and casualty claims would be an advantage.

You'll be familiar not just with claims processes and procedures, but be up to date with relevant legislation.

Naturally you'll have strong Maths and English skills and ideally - but not essentially - be educated to 'A' level standard.

You'll also possess strong written and verbal communication skills and be confident in managing and developing client relationships.

When it comes to IT, you'll be comfortable working with MS Outlook, Word, Excel and, ideally, know your way around Acturis applications.

Commercially aware, you'll appreciate the need to look smart, be confident and transmit your enthusiasm whether meeting on Teams or in person. 

Talking of teams, you'll be a great squad player with a proven ability to work with and support your RBIG colleagues.

What's in it for you?

We're a growing and dynamic business, keen to support and retain our new recruits so that they can exploit their full potential and develop a rewarding career with RBIG. 

We want to keep you, by keeping you happy.

We offer an extensive benefits package that includes:

  • Highly competitive salary commensurate with experience
  • Generous bonus scheme
  • Generous pension with 5% employer contribution, 3% employee
  • Private Medical Insurance* 
  • Generous Group Life Assurance (Death in Service) with 4 x salary benefit* 
  • Permanent health insurance*
  • Free, on-site parking
  • Homeworking technology hardware and support package
  • One-to-one induction and ongoing mentoring
  • Full training package, office-based and/or online.
  • Career development programme 

* (after qualifying period)


If you think this is an opportunity knocking loudly on your door, please drop your CV on an email to Jan Farrell. You can do the same if you have any questions about this role.

RBIG’s extensive experience, professionalism and commitment to service excellence provides welcome reassurance that you’ll benefit from the best advice, cover and price. It’s insurance expertise that puts you at ease.
’One stop’ for all your insurance needs
Experienced and expert in the provision of general business insurance, our dedicated team also boasts a broad range of sector-specific specialisms.
A proven pedigree
We’re proud to have served the business community for 40 years. Our proven pedigree enables us to provide clients with time-tested risk management strategies to best protect their corporate assets, liabilities, profits and investments.
The trusted choice for business
Our clients trust and rely on us to arrange affordable and effective protection for their vital corporate assets, commercial vehicle fleets, private cars, key people and more.